Our Internet Sales Division handles all web related business and correspondence via e-mail only. This enables us to offer live crickets and related products at competitive prices and provides a written record of all correspondence.  To contact us, use the form below or e-mail [email protected].

During normal office hours we strive to respond to all correspondence within a few hours.  Since our office is closed on Fridays, messages received after about 1:00 PM on Thursdays are typically responded to the following Monday. 

Currently, our normal office hours are:

•  Monday through Thursday - 9:00 AM - 4:00 PM ET
•  Friday - CLOSED

The best resource for customer service related to orders placed on our website is e-mail.  Our telephone sales agents do not have access to the resources required to provide assistance for web related orders.  Callers inquiring about orders placed on our website will be advised to e-mail [email protected] for assistance.